Returns & Exchanges

We want you to be completely satisfied with your Vanda Novak purchase. If for any reason you are not happy with your order, you may return or exchange your items within 14 days of delivery provided they are in their original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Log in to our returns portal using your order number and email address to select the items you wish to return and state the reason for the request.

• 2.
  Prepare the Package

  Place the items in their original designer packaging, including all dust bags and tags, and secure them within a protective shipping box to prevent damage.

• 3.
  Label and Dispatch

  Affix the pre-paid shipping label provided via email to the outside of your package and drop it off at your nearest authorized courier location.

• 4.
  Quality Check and Refund

  Once our atelier receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.